Shipping and return policies for Soundway Records
- Shipping Info
Shipping is calculated based on standard Royal Mail (UK) rates, plus an additional pick+pack fee per unit from our third party supplier.
Items are posted as standard first class, with no tracking number. Please contact us directly if you require tracking, which comes at an additional cost.
Packages over 2kg may need to be sent via courier. We will contact you to inform you of the most cost effective means of shipping your order if this is the case.
- Return Policy
Soundway Records will only be liable to fully refund or replace items that are damaged due to manufacturing errors.
Damage caused in transit by a third party postal service or courier will not be compensated for by Soundway Records, however we will endeavour to resolve any issues as helpfully as possible.